CONDITIONS OF PURCHASE

 General business terms

The website www.wine-online.eu is owned by Kronos d.o.o., Planina 8, 31307 Zmajevac, OIB: 08226499273. The general terms and conditions apply to registered users. A registered user (hereinafter referred to as a user or a registered user) may become any person (physical or legal) who is fully operational and accepts the business conditions of “Kronos d.o.o.”.

When purchasing the first purchase, the customer must register and fill in all required fields with true data. Acceptance of the general terms and conditions of the business is confirmed by the customer by registering, thus becoming a registered user. The user is obliged to take care of the security of his / her user password and to modify it occasionally. The company Kronos d.o.o. does not respond to cases of abuse of user passwords, but will promptly act upon the likelihood of a misuse by the user.

Company Kronos d.o.o. disclaims any liability which may in any way result from, or is in any way connected with, the use of these Web Sites, any acts of the user by using or abusing the contents of this Website and for any damages that may arise for the User or any third party regarding the use or misuse of the use of the contents of these web sites.

Registered user has the right to purchase items on www.wine-online.eu

The company Kronos d.o.o. reserves the right to change the general terms and conditions of use and use of this site at any time. The changes will take effect at the time of publication, and the registered user will be notified by e-mail. It is believed that by accessing the site, the user is familiar with the current rules and terms of use of the same, and when confirming the purchase it confirms it.

IMPORTANT: Each card transaction (debit and credit card) is subject to a check by Kronos d.o.o., for one to three business days.

The company Kronos d.o.o., strives to keep the information about the items accurate and up to date, but is enclosed by possible errors in the published information. Kronos d.o.o. does not assume any liability or guilt for any errors or omissions in the content on the web site www.wine-online.eu as well as for the accuracy of the information disclosed or is not responsible for the occasional failure of the pages or their parts.

Photos and reviews on this site and on partner sites do not have to match the products that are really available.

Ordering

Each registered user can purchase items from the offer of Kronos d.o.o., displayed on the web site www.wine-online.eu. The purchase agreement between the registered user and the company Kronos d.o.o. becomes valid after the receipt of the ordered shipment and is valid only for the territory of the Republic of Croatia.

The company Kronos d.o.o. undertakes to deliver all ordered and paid products which, at the time of delivery, are available on stock. In case of inability to deliver, Kronos d.o.o., will contact the user and arrange for a new delivery, replacement or cancellation of the ordered product, while other available products will be delivered. In the event of the inability to deliver the ordered and paid product, Kronos d.o.o., will make a refund.

Prices

All prices are quoted in Euro. Special offer and prices apply until the expiry of the deadline stated on the website itself or until the stock expires. The shipping costs are not included in the price, which will be specially stated when ordering the item. Shipping costs are not increased if the order is delivered on several occasions but may be increased for additional costs incurred during delivery, and according to the terms of delivery of the service.

 

Payment methods 
Buying and paying selected products in the Internet store is possible in the following ways: Payment by credit card: 

  • payment directly via the Internet,
  • Using the most modern credit card payment service: American Express, Visa, MasterCard, Maestro, Diners and Discover

Payment Methods for ONLINE OrdersPayment by Offer – upon order we will give you a quote and upon receipt of payment we will send to your address.Payment by cash – we send the goods to your address and you pay to the delivery agent upon receipt.Payment by card – at the web shop www.wine-online.eu it is possible to make payment with the following cards:

  • American Express
  • Discover
  • Master Card
  • Visa
  • Maestro

Payment Security Statement

www.wine-online.eu uses PayPal payment system.

PayPal is a secure system for online payments, real-time payments, credit and debit cards and other payment methods.

Privacy Statement

Kronos d.o.o is committed to providing personal data protection by collecting only the essential, basic information about the buyers / customers required to fulfill our obligations; informing buyers of how they use the data they collect, regularly gives customers the choice of using their data, including the ability to decide whether or not to remove their name from the lists used for marketing campaigns.

All customer information is strictly kept and only accessible to employees who are required to do this. All employees of Kronos d.o.o. and business partners are responsible for adhering to the privacy principles.

Registration
To make a purchase on the web shop, registration is not required. It is only necessary in the first step of the checkout process to leave a valid e-mail address (the one you have access to) to provide you with a confirmation of the order after the data entry required to perform the delivery.
If you do not want to enter the delivery address and payment information over and over again, fast registration is recommended. You only need to enter a valid email address, personal information (first name, last name, address, zip code, place, phone number) and password to access the user account once. It can be an arbitrary string of characters – the longer it is, it is more resistant to hacking punctuation. After the entry of the required data, the registration must be confirmed by clicking on the “Registration” field. The created account remains registered on the system and accessed by a combination of the username and password on the “Login” page.
In case you forgot your password, you will need to click on the “forgotten password” on the same page. You will come to a page where you can leave your email address with which you are registered on the web shop, and then the system automatically sends you a link to reset your password and get a new one. You can change it later in your account settings because the auto-generated passwords are not easy to memorize (or just click on the DA when the browser asks you to remember the password you entered that you do not need to enter when signing in).
In short, after creating your account, only a login with password and password is required for each subsequent purchase.

 

Terms of delivery and delivery

All goods from our sales program are delivered throughout Croatia and EU countries.

The shipping cost in the Republic of Croatia is fixed and amounts to 35,00 kn

FREE DELIVERY!

For orders over 200,00 kn on the territory of the Republic of Croatia we provide free shipping!

For EU countries, delivery prices are generated at the time of purchase and depend on the quantity and delivery area.

We deliver to the slave no later than within 3 working days within the Republic of Croatia.

The customer can also arrange for delivery or goods to be picked up at our store.

All deliveries in the territory of the Republic of Croatia and the EU are done through GLS.

Delivery information can be found here.

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